New Delhi: The NCR Chapter of Confederation of Real Estate Developers Association of India (CREDAI) has achieved good success rate in handling consumer complaints. The Consumer Grievance Redressal Forum (CGRF), with its first year of launch itself has efficiently resolved 896 cases, out of the total 990 cases that deal with the problems between consumer and developer. The apex real estate body has successfully achieved more than 90% of customer satisfaction in the NCR region.In the recent Annual General Meeting (AGM), held in Delhi, the Forum received immense recognition and appreciation for its positive efforts of solving customer issues. The meeting witnessed presence of around 132 real estate developers.This consumer Forum was set up in October 2012, in order to help the consumers to issue their complaints and find solution for their problems. Within a short period of time, the Forum was able to achieve customer satisfaction on a large scale. The real estate body is rapidly moving towards their goal set of zero complaints as in around last five months, 311 cases were filed and CREDAI-NCR resolved 339 cases which clearly indicate their target.The CGRF is able to achieve this success, notably due to the efforts taken by the current as well as past teams of CREDAI-NCR. Five sub-chapters were set-up under the CREDAI-NCR region for smooth and fast coordination of communications. Apart from this, the CGRF will be now conducting its procedures, twice in a month.The President of CREDAI- NCR said that buyer is most important in the real estate sector and without taking effort to sort out after-sale issues, no sector can thrive. CREDAI being a representative body of private real estate developers is making continues efforts to achieve customer satisfaction and the success rate of the Forum, seem to finally pay-off their efforts.займ на карту без отказов круглосуточновзять кредит онлайн
