6 years ago, The Pune circle of MSEB started with a complaint helpline numbers for various areas to speed up the complaint reversal during monsoons.
Early years, the chairman of MSEB preferred this to be a great idea since the consumers have their rights towards proper functioning of electricity and the organization felt that the MSEB must live up to the expectations of the citizens in Pune.
If the consumers call on their respective numbers, there’s a new 24 hour phone helpline shall be in the pipeline by the MSEB. There are different numbers according to the specific areas they are respective to change according to the change in place; they are
| Area in Pune | Helpline Number |
|---|---|
| Shivajinagar Branch | |
| Aundh | 25884038 |
| Khadki | 25819369 |
| Ganeshkind | 25651864 |
| Modi Ganpati | 24451460 |
| Shivajinagar | 25533386 |
| Kirloskar Oil | |
| Engine Sub office | 25819527 |
| Pune University | 25672249 |
| Bund Garden Branch | |
| Deccan College | 26697050 |
| Hadapsar | 26870579 |
| Shastrinagar | 26683987 |
| Wadia College | 26125777 |
| J J Garden | 26130837 |
| Bhairoba Pumping | 26134143 |
| Henle | 26870269 |
| Mohanwadi | 26694458 |
| Nagar Road | 26685067 |
| Naidu | 26128944 |
| Padmavati Branch | |
| Agnishak | 26350910 |
| Dhankawadi | 24372111 |
| Market Yard | 24217646 |
| Swargate | 24440623 |
| Gultekdi | 24261818 |
| Padmavati | 24217093 |
| Rasta Peth Branch | |
| Gurunanak | 26342821 |
| Kasba Peth | 24454601 |
| Khondwa | 26830098 |
| Rasta Peth | 26132078 |
| St. Mary | 26360408 |
| Kothrud Branch | |
| Deccan Gymkhana | 25355307 |
| Kothrud | 25437915 |
| Warje Malwadi | 25469219 |
| Karve Nagar | 25445360 |
| Kothrud | 25433931 SNDT, 25431991 |
| Sharda Centre | 25424066 |
| Lokmanya Colony | 25466575 |
| Parvati Branch | |
| Mandai | 24451763 |
| Peshwa Park | 24338625 |
| Wadgaon Dhayri | 24392770 |
| Navi Peth | 24337490 |
| Mandai | 24451763 |
| Parvati | 24337725 |
| Khadakwasla | 24392175 |
Or You can contact => Call Centre Toll Free No. 1800 2333 435 ( For Municipal Corporation Area Only )
* You can also lodge complaints online or send in your queries to helpdesk_pg@mahadiscom.in
Register MSEB complaints online by sending in your queries to the official website of mseb or drop your complaints in any of the Government recognized complaint forums. Complaints move faster if registered via dedicated websites which redirect your complaints to the MSEB.
My builder is refusing to return my Service tax that they had taken from all of the buyers. The total amount is around 1 Lakh. I have called them atleast 15 times already, and they always have some or the other excuse. Mirchandani Builders, Sunshine Villas is the project I’m referring to. It’s been more than 3 years now that the construction has been completed.
Please HELP
MSEB – Emergency help line number is always out of order or nobody responding, please some body let me know what kind of emergency number is this?
Sir,
You can make a call at Call Centre Toll Free No. 18002333435 ( For Muncipal Corporation Area Only )
Thank you.
I am an NRI and will be visiting India shortly with my family for a brief vacation.
The MSEB was sending us erratic bills with meter reading showing zero and made me pay twice Rs50,000 and then Rs 30000 and continued to send me such bills when I finally got the electricity cut off. Is been 10years I am living outside India nad I still get these high bills. since I am visiting India I need the electricity installed what advise do you have.
I am a resident of Greenffields appartment Flat 17 I am in a dilemma and I need help I have paid more electricity bill than the cost of my apartment.
Pls help
@ Adi
Sir,
You need to lodge complaint in specific MSEB office where your electricity meter is registered. Or register your account here & you can check your usage details.
http://billing.mahadiscom.in/
Or contact on this Toll free call center – 1600 2145 65 / 1800 2333 435
Thank you.
voltage kami zale ki gharatil sarv panyachya nalanna SHOCK basato ! TESTER madhhe light lagto !! jorat zatka basto !!! 23.5.12 roji jast janavale.COMPLAINT kuthe karavi va kashi?
@ Sachin,
Sir,
As We have confirmed on Toll Free number – 1800 2333 435, the MSEB staff replied that they don’t have your area information written in comment, so please tell Mr. Sachin (.i.e. you ) to call on this helpline number so that they can send someone to check what the actual problem is.
Thank you.
i stay in pawana nagar kalewadi pimpri very often we have problems with power supply I am under impression that we in pimpri city dont have LOADSHEDING and we pay extra amount on bills but whats this undeclared power cutoffs ? can some responsible person reply pls
@ Latif,
Sir,
You can make complaint on Call Centre Toll Free No. 1800 2333 435.
MSEB – Emergency help line number is always out of order or nobody responding, please some body let me know what kind of emergency number is this?
Sir,
You can complaint via email at helpdesk_pg@mahadiscom.in
Thank you.
Help me out coz i have got 1750 rupees electricity bills . I have two fans three CFL light one TV n fridge and one gizzer is it possible to get above bill ? Or use of mispower by using as theft or give me some suggestion for checking for misuse of electricity
I also havng same prob.
my father complaint in mseb office. they put new meter instead of old. now bill comign correcttly
Required Baner mseb office phone number !
my load 15hp
and demand cherges 520 mnth
I stay in bhopkel which comes in pimpari and pune corporation area too and since last 4 days our electricity gone without any prior notice almost for whole day and as per my knowledge you can’t do this I will complaint this to media as you people are not in mood to work properly just take government salary sitting in office and do nothing
i want to information about sub-mitre previous mitre is on my name now i want to sub-mitre on my sister name please give me details what can i do ?????